Desktop - Support
NERDS SHOP provides consistent and predictable guidelines for product support availability when a product releases and throughout that product’s life. By understanding the product support available, customers are better able to maximize the management of their IT investments and strategically plan for a successful IT future.
Upgrade Your Operating System
- Windows® 10 Upgrade Information
- Windows® 8 Upgrade & Windows 8.1 Update
- Windows® 7 Upgrade
Internet & Network Connections
- Troubleshoot a Wireless LAN connection issue.
- Troubleshoot Wi-Fi dropout & connection issues.
- Establish a new wireless network connection.
Keyboard & Touchpad
- The function or hot keys are not working.
- Notebook keyboard is not working properly.
- Touchpad does not work properly.
Startup, OS, Blue Screen Errors
- How to access and reset the computer BIOS.
- Computer will not boot or startup.
- Troubleshoot blue screen Stop Error messages.
Touch Screen & LCD Screen
- How to calibrate the touch screen display.
- The touch screen display does not respond at all.
- Notebook LCD screen has lines, or color distortion.
- What is DLNA® technology?
- DLNA® Setup & FAQ.
- How to set up a DLNA server.